QHI.Life Privacy Policy (GDPR Compliant)
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1. Introduction
QHI.Life (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal data is handled responsibly, securely, and in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
This Privacy Policy explains what personal data we collect, how we use it, your rights, and how you can contact us.
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2. Who We Are
QHI.Life is a platform powered by the Tobias Fractal Intelligence Framework (TFIF), offering symbolic intelligence tools and fractal computing solutions. We are the data controller of any personal information you provide through our website.
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3. What Data We Collect
We may collect the following categories of personal data:
- Contact Information: Name, email address, phone number (if provided)
- Account Details: Login credentials (hashed), subscription preferences
- Usage Data: IP address, browser type, device identifiers, pages visited, time spent
- Communication Data: Messages sent via forms, support inquiries, feedback
- Transactional Data: Purchase history (if applicable), payment method metadata
- Consent Records: Marketing preferences, cookie consent
We do not knowingly collect data from individuals under the age of 16.
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4. How We Use Your Data
We use your personal data to:
- Provide and improve our services
- Personalize your experience on the site
- Communicate with you regarding updates, offers, and support
- Comply with legal obligations
- Prevent fraud and ensure platform security
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5. Legal Basis for Processing
We process your personal data on the following legal bases:
- Consent: When you have given clear permission (e.g., for newsletters)
- Contractual necessity: When data is required to provide a service you requested
- Legitimate interest: For analytics, platform performance, and fraud prevention
- Legal obligation: When required by law or regulatory bodies
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6. Data Sharing and Third Parties
We do not sell your personal data. We may share data with:
- Hosting providers (e.g., for website and data storage)
- Payment processors (e.g., Stripe, PayPal – never your full payment data)
- Analytics tools (e.g., Plausible or GDPR-compliant alternatives)
- Customer support and communication tools
All third-party services are contractually obligated to process your data in compliance with GDPR.
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7. Cookies and Tracking
We use minimal cookies, primarily for:
- Site functionality (e.g., language preference)
- Anonymized analytics (optional)
You can manage cookie preferences at any time using the cookie banner or browser settings.
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8. Data Retention
We retain your data only as long as necessary for the purposes stated in this policy or as required by law. You can request deletion of your data at any time.
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9. Your Rights (Under GDPR)
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request erasure of your data
- Object to or restrict processing
- Withdraw consent at any time
- Data portability (receive your data in a structured, machine-readable format)
- Lodge a complaint with a data protection authority
To exercise any of these rights, contact us at: post@risingbear.no
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10. Data Security
We implement appropriate technical and organizational measures to protect your data, including encryption, access controls, and secure hosting.
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11. International Data Transfers
If we transfer data outside the EU/EEA, it is protected via:
- EU-approved Standard Contractual Clauses (SCCs), or
- Transfers to countries deemed to have adequate protection by the European Commission
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12. Changes to This Policy
We may update this policy occasionally. Any changes will be posted on this page with an updated effective date.
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13. Contact Us
If you have questions or concerns about your privacy or this policy:
Email: post@risingbear.no
Postal: Rising Bear AS / QHI.Life, Norway